When you visit
elder-beerman.com,
our commitment to you as our valued customer is to provide an exciting shopping experience, as well as the elevated level of personal service that is synonymous with
Elder-Beerman.
In order to do so, we may obtain information about you so that we may provide you with all of the wonderful benefits that
elder-beerman.com
offers. Because we respect your privacy, we always handle this information in a safe and responsible manner.
To best serve you,
elder-beerman.com
may share information about you with other members of The Bon-Ton Stores, Inc. family of companies and with outside companies that we ask to perform services for us, such as maintaining a database of customer information or preparing and distributing e-mail messages to our customers.
We will continue to find new ways to enhance your
elder-beerman.com
shopping experience. We welcome your periodic review of our Privacy Policy as we update it to reflect improved technologies and services.
We want your
elder-beerman.com
shopping experiences to be safe and secure. Therefore, we use Secure Sockets Layer (SSL) technology to encrypt your credit card information as it travels over the Internet. SSL is a standard technology used by many other E-Commerce websites. This means that using your credit card to place an order with
elder-beerman.com
is as safe as giving us your credit card information via telephone. Some computers may not be able to "communicate" with our secure server. If you experience any difficulty, please feel free to
contact the Gift Registry Shopping Service at 1-866-379-7771 to place your order.
In addition to encrypting your credit card information while it travels over the Internet, we do not store your credit card information on our systems after your order has been placed.
For extra protection, we will do the following for you. If you make a purchase online at
elder-beerman.com
and as a result, through no fault of your own, the credit card information is stolen and fraudulent charges are made to your account, you will not have to pay the first $50 of those fraudulent charges. Simply do the following:
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You must first notify the issuer of your credit card in accordance with the issuer's rules about these fraudulent charges. If your credit card company makes you pay any part of the first $50 of these fraudulent charges (under federal law your credit card company can only make you pay up to $50),
elder-beerman.com
will reimburse you for the amount your credit card company required you to pay, up to $50.
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If you prefer to submit your order by telephone, please call us during normal business hours at
1-866-379-7771
.

All orders are processed the next business day after the order is placed.*
*Applies to in-stock items. Orders may be delayed by increased holiday business, out-of-stock items, or unforeseen difficulties.
elder-beerman.com
will make every attempt to meet shipping deadlines.
Please refer to the following table as a guide for product delivery(s):
| Product/Item | Shipping Options | Delivery Time | Delivery Method |
| All In-Stock Items | Ground | 7 to 10 Days | Ground |
| All In-Stock Items | 3-Day Air | 3 Business Days | 2nd. Day Air |
| All In-Stock Items | 2-Day Air | 2 Business Days | Next Day Air |
| Promised Orders | Ground | 8 to 12 Weeks | Ground |
If shipping option "2-Day Air" is selected, the order will be delivered in 2 business days. This service is available for on-line merchandise purchases for an additional $20 per address. Fragrances and cosmetics cannot be shipped via Next Day Air due to government regulations.
If shipping option "3-Day Air" is selected, the order will be delivered in 3 business days. This service is available for on-line merchandise purchases for an additional $10 per address. Fragrances and cosmetics cannot be shipped via 2nd. Day Air due to government regulations.
elder-beerman.com
calculates shipping based on the number of shipping addresses and uses a flat rate shipping fee. This fee will be fair and as inexpensive as we can make it.
If there are multiple shipments per address, the shipping charge will be included in the first shipment.
If you have questions regarding your shipping charges, please contact the Gift Registry Shopping Service at 1-866-379-7771.
Please refer to the following table as a guide for calculating shipping charges by ship-to address:
| Delivery Option | Flat Rate Shipping Fee |
| Ground | $7.95 |
| 2nd. Day Air | $17.95 |
| Next Day Air | $27.95 |
Orders will only be shipped inside the U.S., its possessions and/or territories, and Canada. Any and all transactions must be made in U.S. funds only.
If international shipping is desired, please contact the Gift Registry Shopping Service at 1-866-379-7771.
elder-beerman.com
makes no claims or representations regarding warranties, compatibility, or service availability for any product shipped outside the continental U.S.

Prices listed are for today only and are available both online and in-store. However there may be some special in-store promotions not available online.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
elder-beerman.com
reserves the right at any time after receipt of your order to accept or decline your order for any reason.
elder-beerman.com
reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.
elder-beerman.com
accepts all major credit cards including, Visa, MasterCard, American Express, and Discover.
There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (this is the address and phone number your credit card bank has on file for you). Incorrect information may cause a rejection of your order, or a delay in processing your order. Your credit card will be billed upon shipment of your order.
When your order has been shipped, a notification Email will be sent containing the shipment method and any tracking information.
When your order has been shipped, a notification Email will be sent containing the shipment method and any tracking information. contact the Gift Registry Shopping Service at 1-866-379-7771.

Tax Information
The Bon-Ton Stores, Inc operates stores throughout the U.S under several nameplates. Those include: Bon-Ton, Elder-Beerman, Carson Pirie Scott, Bergner's, Herberger's, Younker's and The Boston Store. Current law requires us to collect all taxes that are applicable, based on the order's "ship to" zip code.
Be advised that some states require a tax on the delivery and/or gift wrap charges, as well. For on-line orders, all applicable taxes will be clearly displayed on your order at order completion time.
NOTE: Tax rates are subject to change at any time.

elder-beerman.com
offers free gift wrapping for all Gift Registry purchase. Simply select
a Courtesy Wrap
during the check-out process to take advantage of this wonderful opportunity. Gift Wrap is also available for non-registry purchases for a nominal fee. Simply select the gift wrap option during the checkout process to take advantage of this service.
Right Gifts Online
If for some unforeseen reason an item is no longer available, or will be backordered for an extended period of time, you will be notified immediately.
Gift Registry
If for some unforeseen reason an item is no longer available, or will be backordered for an extended period of time, you will be notified immediately. Items found on this website without an order button indicate that the item is not available for purchase from this website. You may attempt to locate the item in one of our physical store locations through the Store Locator function on the website.
All warranty service for original customers is provided by
elder-beerman.com
or the manufacturer of the product. The customer is responsible for all shipping charges to the warranty location. This warranty does not cover any loss of business, profits, or other consequential damage either real or perceived, that may have resulted from any malfunction of the product. Damage from flood, lightning strikes, earthquake, any other acts of God, mishandling, dropping, or infestation is not covered by this warranty. This warranty is also void if
elder-beerman.com
determines that the product has been damaged due to insufficient packaging during any return shipment.
elder-beerman.com
reserves the right to determine whether alterations have been made, or damages caused, by such facts that would serve to void the terms of this warranty.